Ticketbase Help Center

Cancelling events

Question Is it possible to absorb the fees?

In the event of unforeseen circumstances, it is possible to cancel your event.

After cancelling the event, it is advised that you update your customers about the cancellation, and, for paid events, refund their payments.

To cancel events

Under “Events”, click on “Dashboard.”

Then, on the main dashboard, click on “More Options.”

Click on “Cancel event”

A pop-up notification will appear. Click “Ok” to cancel the event.