Ticketbase Help Center

Customizing fees

Question How can I customize the fees?

Given our small, flat fee per ticket, organizers may choose to either absorb the Ticketbase fees or let customers shoulder the fees.

Organizers can also opt to shoulder fees, like taxes, by making the ticket prices inclusive of taxes, or charge them separately, on top of the ticket prices.

Managing fees (We have temporarily disabled this feature.)

  • Click on the drop down button beside your name on the upper right corner of the screen, and choose “Manage Fees”

  • Add the percentage fee, and then click “Save”

Note: Additional fees can be changed anytime, but the changes will not take effect on live events.