Ticketbase Help Center

Tracking promo codes

Question How can I track the promo codes that have already been used?

Tracking promo code usage

It is possible to track if the promo codes, access or discount, have already been used.

The monitor the use of the codes:

  • Go to “Discount Codes”

  • Click on which codes you want to monitor, Discount Codes or Access Codes.

  • Check the code usage under “Available Codes”

Tracking customer usage of promo codes

It is also possible to track which of your customers have used certain promo codes by downloading the Order List or the Attendee List.

The Order List tracks which promo codes have been used per transaction, while the Attendee List tracks the ticket type and type of access per attendee.